Shipping Policy

At Belvyna Kitchen Appliances, we are committed to providing a transparent, reliable, and efficient shipping experience for all customers within the United States. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Store Information

Business Name: Belvyna Kitchen Appliances
Phone Number: 754-254-0287
Email: contact@belvyna.store

Business Address:
7901 4th Street North, Suite 300
St. Petersburg, FL 33702
United States

2. Shipping Destinations

  • We currently ship exclusively within the United States

  • Orders are delivered to:

    • Residential addresses

    • Commercial addresses

  • ❌ We do not offer international shipping

  • ❌ We do not ship to countries outside the U.S.

If an order is placed with an international address, it may be automatically canceled.

3. Shipping Cost

  • ✅ FREE SHIPPING on all orders within the United States

  • No minimum purchase required

  • No hidden or additional shipping fees

All shipping costs are fully covered by Belvyna Kitchen Appliances unless otherwise stated.

4. Order Processing Time

  • Order processing time: 3–4 business days

  • Processing time includes:

    • Order verification

    • Product quality inspection

    • Secure packaging

    • Handover to the shipping carrier

Processing time does NOT include:

  • Saturdays & Sundays

  • U.S. federal holidays

Orders placed after business hours will be processed the next business day.

5. Estimated Shipping Time

  • Shipping time after dispatch: 5–6 business days

  • Total estimated delivery time: 8–10 business days

Delivery times may vary depending on:

  • Customer location

  • Weather conditions

  • Carrier delays

  • Peak seasons or holidays

Please note that delivery dates are estimates, not guarantees.

6. Shipping Carriers

We partner with trusted U.S. carriers to ensure safe and timely delivery. Carrier selection is based on:

  • Order size and weight

  • Destination

  • Service efficiency

Carrier choice is determined by Belvyna Kitchen Appliances and cannot be selected by the customer.

7. Order Tracking

  • Once your order has shipped, you will receive a Shipping Confirmation Email

  • The email will include:

    • Tracking number

    • Carrier information

  • Tracking updates may take 24–48 hours to appear after shipment

If you do not receive tracking information, please contact us at contact@belvyna.store.

8. Address Accuracy

Customers are responsible for providing accurate and complete shipping information, including:

  • Street address

  • Apartment or suite number (if applicable)

  • ZIP code

Belvyna Kitchen Appliances is not responsible for:

  • Orders delayed or lost due to incorrect addresses

  • Failed deliveries caused by incomplete information

9. Undeliverable Packages

If a package is returned to us due to:

  • Incorrect address

  • Failed delivery attempts

  • Refusal by the recipient

The customer may be responsible for:

  • Reshipping fees

  • Additional handling costs

10. Delays & Exceptional Circumstances

Shipping delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Carrier operational issues

  • High seasonal demand

Belvyna Kitchen Appliances is not liable for delays caused by factors beyond our control.

11. Lost or Missing Packages

If your order is marked as delivered but not received:

  • Contact us within 7 days of the delivery date

  • We will work with the carrier to investigate the issue

Claims submitted after 7 days may not be eligible for resolution.

12. Damaged Packages During Shipping

If your package arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide photos of:

    • The damaged product

    • The packaging

  • Email all evidence to contact@belvyna.store

Failure to report damage within this timeframe may affect eligibility for support.

13. Taxes & Fees

  • Product prices do not include applicable sales tax

  • Sales tax (if applicable) is calculated at checkout based on your state’s regulations

  • No customs duties or import fees apply (U.S.-only shipping)

14. Refused Deliveries

If a customer refuses delivery without prior authorization:

  • The order may be treated as a return

  • Refunds (if any) will be processed according to our Return & Refund Policy

15. Contact Information

For questions related to shipping, delivery, or tracking:

📧 Email: contact@belvyna.store
📞 Phone: 754-254-0287

Customer support response time: 24–48 business hours

16. Policy Updates

Belvyna Kitchen Appliances reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes take effect immediately once published on our website.